Saying Im Sorry Error Disclosure for Ophthalmologists》.pdfVIP

Saying ‘‘I’m Sorry’’: Error Disclosure for Ophthalmologists BRYAN S. LEE AND THOMAS H. GALLAGHER MAGINE A PATIENT RETURNING A MONTH AFTER UN- These include an improved relationship with a patient complicated cataract surgery. She says that her distance wondering why there has been a poor outcome, better under- Ivision isn’t as good as expected, and her refraction standing of why errors occur, and improvement in quality of is þ2.00 diopters. You look back