PrinciplesPractice of E-Commerce 杨坚争 Chapter11 E-Commerce Logistics.pptVIP

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PrinciplesPractice of E-Commerce 杨坚争 Chapter11 E-Commerce Logistics.ppt

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E-Commerce Logistics Chapter 11 11.1 The Overall E-Commerce Logistics 11.2 E-Commerce Logistics Model 11.3 The Technology for E-Commerce Logistics 11.1 The Overall E-Commerce Logistics 11.1.1 The Logistics Logistics is the art and science of managing and controlling the flow of goods, energy, information and other resources like products, services, and people, from the source of production to the marketplace. It is difficult to accomplish any marketing or manufacturing without logistical support. Logistics involves the integration of information, transportation, inventory, warehousing, material handling, and packaging. The operating responsibility of logistics is the geographical repositioning of raw materials, work in process, and finished inventories where required at the lowest cost possible. 11.1.2 Logistical System Interest in the Internet has changed so drastically in recent years that one can speak of a universal breakthrough. The remarkable increase in users can be attributed mainly to the appeal of the World Wide Web, the Internet feature that is enjoying the greatest growth. There is some uncertainty about how much the Internet and E-commerce are being used, and especially about the expansion of such usage in the future. At the same time, E-commerce is a new phenomenon that is surely going to have an enormous impact and significantly change the way both individuals and companies shop, manage their business activities and distribute their products. The number of households in Europe connected to the Internet is expected to triple, to 50 million, by the year 2004 but usage will not expand uniformly. Persistent forecasts of explosive increases in sales of goods via the Internet have so far been wrong. In Sweden, The Swedish Research Institute of Trade, recently assessed retail sales via the Internet to be SEK 600 million, which corresponds to a trifling 0.2% of total retail turnover. Increased access to Internet services must be accommodated by impro