西方管理学(HUMAN RESOURCE)5.pptVIP

A Process for Ethical Decision Making 5-* Figure 5.1 Ethical Decision Making Making ethical decisions takes: Moral awareness realizing the issue has ethical implications Moral judgment knowing what actions are morally defensible Moral character the strength and persistence to act in accordance with your ethics despite the challenges 5-* Courage Why might employees lack courage in ethical issues? A belief that the company would not take corrective action A fear that management would retaliate against the employee for speaking up Doubt that the employee’s report would be kept confidential 5-* The Business Costs of Ethical Failure 5-* Figure 5.2 Corporate Social Responsibility Corporate social responsibility (CSR) Obligation toward society assumed by business. 5-* Corporate Social Responsibility Economic responsibilities To produce goods and services that society wants at a price that perpetuates the business and satisfies its obligations to investors. Legal responsibilities To obey local, state, federal, and relevant international laws 5-* Corporate Social Responsibility Ethical responsibilities Meeting other social expectations, not written as law. 5-* Corporate Social Responsibility Philanthropic responsibilities Additional behaviors and activities that society finds desirable and that the values of the business support. 5-* Pyramid of Global Corporate SocialResponsibility and Performance 5-* Figure 5.3 Corporate Social Responsibility Transcendent education An education with five higher goals that balance self-interest with responsibility to others Empathy, generativity, mutuality, civil aspiration, intolerance of ineffective humanity 5-* Contrasting Views First - holds that managers act as agents for shareholders and, as such, are obligated to maximize the present value of the firm Second - managers should be motivated by principled moral reasoning 5-* Reconciliation Profit maximization and corporate social responsibility used to be regarded as antagonistic