last mile vehicle fleet strongmanagementstrong in humanitarian operations.pdf

Social Innovation Centre Last Mile Vehicle Fleet Management in Humanitarian Operations: A Case- Based Approach _______________ Alfonso PEDRAZA MARTINEZ Orla STAPLETON Luk N. VAN WASSENHOVE 2009/39/TOM/ISIC Last Mile Vehicle Fleet Management in Humanitarian Operations: A Case-based Approach Alfonso Pedraza Martinez * Orla Stapleton ** and Luk N. Van Wassenhove*** Under review at the “Journal of Operations Management” * PhD Candidate in Technology and Operations Management at INSEAD, Boulevard de Constance, 77305 Fontainebleau, France Ph: +33 (0) 1 60 72 92 91 Email: alfonso.pedrazamartinez@ ** Research Associate at the INSEAD Social Innovation Centre, Boulevard de Constance, 77305 Fontainebleau, France Ph: (33) 01 60 71 25 31 Email: orla.stapleton@ *** Professor of Operations Management, The Henry Ford Chaired Professor of Manufacturing at INSEAD and Academic Director of the INSEAD Social Innovation Centre, Boulevard de Constance, 77305 Fontainebleau, France Ph: +33 (0) 1 60 72 42 66 Email: luk.van-wassenhove@ A working paper in the INSEAD Working Paper Series is intended as a means whereby a faculty researchers thoughts and findings may be communicated to interested readers. The paper should be considered preliminary in nature and may require revision. Printed at INSEAD, Fontainebleau, France. Kindly do not reproduce or circulate without permission. Abstract 4x4 vehicles are the most widely used last mile dis