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Cornell University ILR School
DigitalCommons@ILR
International Publications Key Workpla e Do uments
1-2010
Marketing in the Public Sector
Olivier Serrat
A sian Developm ent Bank
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Marketing in the Public Sector
Abstract
{Ex erpt} The public sector is the part of e onomic life, not in private ownership, that deals with the
production, delivery, and allocation of basic public goods and servi es at global, regional, national, or local
levels. (Its pro esses and structures can take the form of direct administration, public orporations, and partial
outsour ing. Its activities are funded through government expenditure finan ed by seigniorage, taxes, and
government borrowing, or through grants.)
Marketing in the public sector maybe the final frontier. Agen ies operating in the public domain can use a
ustom blend of the four Ps—product (or servi e), pla e, pri e, and promotion—as well as other marketing
techniques to transform their ommunications with stakeholders, improve their performan e, and
demonstrate a positive return on the resour es they are endowed with.
Keywords
A sian Development Bank, ADB, poverty, e onomic growth, sustainability, development
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