Topic 7要点.pptVIP

Topic 7 第七讲:Leadership and Change领导技巧与转变 Peter Sidorko Deputy Librarian The University of Hong Kong Overview 概论 Defining “leadership” 领导技术的定义 Leaders vs managers 领导相对于主管 Leadership and change 领导技术与转变 Emotional intelligence (EI) 情绪智商 Defining “leadership”领导技术的定义 The quality of leadership, more than any other single factor, determines the success or failure of an organization. 领导技术的质量比起其它因素更能决定一个机构的成功或失败。 - Fred Fiedler Martin Chemers Improving Leadership Effectiveness Leadership 领导技术 A new leader has to be able to change an organization that is dreamless, soulless and visionless ... someones got to make a wake up call. (Warren Bennis) 一名新的领导人员必须有能力去改变一个没有梦想、没有灵魂和愿景的机构……得有人去唤醒这一切。 The only real training for leadership is leadership. (Anthony Jay) 最实际的领导技术培训就是领导工作。 You do not lead by hitting people over the head — thats assault, not leadership. (Dwight D. Eisenhower) 你不会用敲打别人脑袋的方式去领导 ─ 那是攻击，不是领导。 Leadership is rallying people toward a better future领导技术就是团结群众走向更美好的未来 Marcus Buckingham What do leaders do?甚么是领导应做的？ Define a Future 明确将来 Provide clear vision and direction 提供清晰的愿景及方向 Mission (What is my job?) 使命 (我的工作是甚么？) Set goals and celebrate them when achieved 定立目标并在达成后加以庆祝 Openly identify problems (and unify to solve them) 开放地找出问题 (并共同解决) Support initiative-taking and leadership at all levels 支持各层面的主动精神和领导技术 What do leaders do?甚么是领导应做的？ Provide clarity 指示清晰 Talk the walk and walk the talk 坐言起行 Actions speak louder than words 行动胜于语言 Resolve conflict 解决冲突 You and me against the problem 你我齐心对付问题 Distinguish between challenges to authority and challenges to ideas 区分对权力的挑战与对观念的挑战 Manage change 管理转变 Increase communication and encourage others to do likewise. 加强沟通并鼓励其它人也同样做 Situational leadership情势领导技巧 Different situations require different leadership styles 不同的情势需要不同的领导模式 Most successful situations occur when style and situational needs coincide 许多成功的情景会在模式与情势配合一致时发生 Most situations require more than one style 许多情势下需要多于一种模式 Most of us have more