旅馆英语1教程解析.ppt

　　非正式英语 　What’s your name? 　您贵姓？ Do you want some tea? 您要喝茶吗？ Over here, please. 　　这边请。 * 旅馆业服务英语 概述 　　　正式英语 May I have your name? 　　　　请问您贵姓大名Could you like some tea? 请问您想喝茶吗？ Could you come this way please? 请您往这边走好吗？ Certainly, Sir. Just a moment, please. 　　　　　　I’ll check that for you. Excuse me, Sir(Ms)． 基本待客英语 自己要做什么事时，就使用May I ~ May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 什么时候结帐离开？ May I see your passport, please? 请看一下您的护照好吗？ May I know your nationality, please? 请问您的国籍是什么？ 麻烦客人时，可使用Could y