TS16949教材.ppt.ppt

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ISO/TS16949:2002导入及实施 七个必需的程序，但未必文档化： 员工激励与强化() 变更管制(7.1.4) 来料品质() 服务信息的反馈() 监控与测量装置的控制(7.6) 内部实验室() 持续改进() ISO/TS 16949:2002汽车业之特点 不断开发新车种 汽车设计是一种妥协 以零缺陷为目标 及时化生产制度 庞大之卫星体系 不断改进质量及降低成本 汽车零件使用环境较为恶劣 ISO/TS 16949:2002汽车业之特点 汽车零件80%之质量问题及70%之成本低减取决于设计与开发 汽车制造厂(OEM)80%之问题为一阶供应商(Tier-1 supplier)所造成,一阶供应商80%之问题为二阶供应商(Tier-2 supplier)所造成 开发期越来越短 ISO/TS 16949:2002与QS-9000之不同点 ISO9001:2000架构及过程方法 更强调客户导向 员工激励与质量意识 目标成本, 降低成本之要求 提升供应商制程绩效之监督 可靠度目标 更多地方体现精实生产之精神 ISO/TS 16949:2002与QS-9000之不同点 过程方法之客户导向 Organization Organization ISO/TS 16949:2002系统成功之关键 开发经验之累积 (FMEA, data bank) 系统连贯性 不断提升人员之质量意识 强有力之供应商管理系统 落实PDCA循环 依美国AIAG之调查, QS-9000工厂平均每年节 省营业额6%之质量成本 ISO/TS 16949:2002 1. ISO/TS16949 Quality management systems, 2002-03-01 2. IATF Guidance to ISO/TS16949: 2002, edition 1 3. Quality system assessment checklist to ISO/TS16949: 2002, ed 1 4. Automotive certification scheme for ISO/TS16949, 2002-3-19 5. ISO9004: 2000, Guidelines for performance improvements 6. ISO19011, Guidelines on quality and/or environmental managements auditing 7. ISO10012-1: 1992, Quality Assurance requirements for measuring equipment-part 1: Metrologic confirmation system for measuring equipment 8. ISO10012-2: 1997, Quality Assurance for measuring equipment-part 2: Guidelines for control of measurement processes 9. ISO/IEC 17025: 1999, General requirements for the competence of testing and calibration laboratories ISO/TS 16949:2002 OEM Requirement Audi/VW /VWPortal/Navigation BMW www.supplier.bmw.de/en/gdz/qualitaet/index.html Delphi /suppliers Ford (passwaod required) GM Honda (password required) Visteon /forms/Fordspecific.pdf ISO/TS 16949:2002 OEM Requirement Daimler-Chrysler require certification to ISO/TS16949:2002 by all suppliers by 2004-7-1. Ford GM require certification to ISO/TS16949:2002 by 2006-12-15 . PSA Peugeot-Citroen require certification t