全面质量管理中员工参与影响因素及对策研究预案.doc

全面质量管理中员工参与影响因素及对策研究 摘要：企业员工参与是当今国内外理论界和企业界的热点问题。目前专门研究员工参与的作用的文献很多，关于员工参与的影响因素的研究，主要集中在员工和管理者等个人因素上，对组织方面的研究不够.本文在有关员工参与文献研究的基础上，从组织层面对员工参与的影响因素进行了系统的研究。 本文采用抽样法，运用问卷调查的方法获得数据，在数据统计过程中使用了SPSS统计分析软件，应用因素分析、项目分析、信度分析和多元线性回归分析的方法，得出了如下主要结论：第一，企业性质对员工参与程度产生显著影响。外资企业、民营企业比国有或国有控股企业员工参与程度高。第二，企业规模与员工参与存在显著的负相关关系。小规模的企业员工参与度更高。第三，培训、激励计划对员工参与有正向的显著影响。提供大量培训项目以及激励计划方案的企业更有利于员工参与计划的实施，员工参与的程度更高。第四，企业年龄和组织结构对员工参与的影响不显著。 在分析了员工参与的影响因素以及实证结果的基础上本文针对企业如何提高员工参与程度提出了几点对策性的建议：首先要为员工提供充分的信息。信息是员工参与的首要条件。其次，建立有效的培训机制，培养员工参与意识和参与能力。员工参与，前提条件是员工必须具有参与意识以及必须具有做出好的决策所要求的知识和技能。最后，建立员工参与的激励机制。奖励制度是员工参与的激励因素。 关键词：员工参与；参与维度；影响因素 The influencing factors and counterplan research of employee involvement in total quality management Abstract：Employee Participation(EP)is a general concern for academic and businesscircles both in china and abroad.So far the most of the studies on EP have focused onthe outcomes of participative managenment.With regard to the influencing factors of EP,most of the domestic studies have paid attention to personal factors of managersand staff, wehave done a systemic analysis of the influence on EP of organizational factors. We takes the convenient sampling method and the questionnaire survey to get datas，uses SPSS to the data statistical process. After done the factor analysis，project analysis，reliability analysis and multivariate linear regression analysis，we draw the following conclusions：Firstly,enterprise nature had a significant impact on EP. Secondly, organisational size was negatively related to EP. The level of participation was higher in smaller organizations than in larger organizations. Thirdly, training and incentive pay had a significant impact on EP.The level of participation was higher in firms that have extensive training and incentive pay programs. Fourthly, firm age and organizational structure faced by an organization had no significant impact on EP. We propose the following suggestions which are aiming at how to enhance the level of participation.Fi