外贸函电unit10complaint.pptVIP

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Unit 10 Complaint 申诉和抱怨 Lesson 54 Complaint of Defective Goods A number of complaints Complain about Complain to sb. of sth. Refund the purchase price Part of the batch of … On the basis of sample pen A sample pen left by your representative Be little doubt Faulty Defective Leak Fail to write without making blots Unsold balance Amount to 150 pens in all Lesson 55 Sending Replacement Cause us a good deal of concern Brought the matter to our notice The production batch Be traced to a fault Replace the unsold balance Carriage forward Without charge Lesson 56 Agent’s Complaint of Poor Goods Of poorer quality Of a lighter shade Persuasion Allowance of 5% of the quoted price On a number of other occasions Account sales Shortly No repetition of the difficulties Give rise to Lesson 57 Exporter’s Reply to the Complaint Credit to your account Worsted cloth Make it my business to do sth. Inspect this cloth personally After most careful examination Exactly match your sample in both weight and quality From now on Invoice to you Dispose of our materials On the terms Be financially worthwhile Conduct our business On very narrow profit margins Lesson 58 Claim The captioned goods On examination Be severely damaged Due to The rough handling by the steamship company Claim on them for recovery the loss Reveal the fact that Be attributable to Improper packing For further particulars Refer you to the surveyor’s report compensate us for the loss Deduct Survey Report Commodity Inspection Bureau Evidencing The broken bags On the strength of … Register our claim with you Short delivery Lesson 59 Settlement of a Claim In a damaged condition On account of Imperfectness Give this matter our immediate attention Be convinced that Extraordinary circumstances Have you bear the loss alone “备”则“倍” 有准备、有规划的人生更精彩! * * 1.正确认识自我,尊重自我——人职和谐的基础 2.充分了解职场,努力做到人职匹配 3.适应社会需求与发展,选择最能发挥自己能力特长的职业。 没有最好的职业,只有最适合自己的职业,适合自己的才是最好的。 1.职业生涯开发与管理的观点是:只要开始,永远不晚; 只要进步,总有空间。 2.在职

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