秘书英语：Unit11绪论.doc

Unit 11 How Does a Secretary Make Reservations? 本单元教学要求： 了解订票过程 熟悉订票要领 掌握如何写备忘录 了解伊斯兰教的一些信仰和习俗 Section 1 Booking Airplane Tickets 背景知识 在涉外工作中，为上级出行及时订购往返机票、火车票、船票是一项十分重要而且具体的秘书工作。秘书要十分熟悉相关机场、火车站和港口的航班、车次和客轮班次，为领导出行做好参谋和服务。现在实行电话和网上订票，秘书要熟悉此道。 课前提问： Did you have the experience of booking any tickets? What did you tell the clerk when you booked the ticket? How many ways are there for us to make a reservation, in your opinion? Do you think it is necessary for us to book tickets beforehand? Why? If you go traveling, what means of transportation do you prefer? 6． What should we pay attention to when we take a plane? 语言学习 airline 航空公司，其他表示航空公司的说法有：airways would like to do sth.想做某事：I would like to see Professor Li. 我想见李教授。Would you like to have some tea? 你想喝点茶吗？ at/for the moment目前：I have nothing to do at the moment. 我目前没事干。 leave…for…离开…去…：He has left Tokyo for Shanghai. 他离开东京去上海了。 late较晚的：in the late afternoon傍晚；in late summer夏末；a late 18th-century painting十八世纪末叶的绘画 plenty of充足的（修饰可数或不可数名词）：plenty of food充足的食物；plenty of errors很多错误 One moment=half a moment稍等：One moment, please. I’ll check it for you. 请稍等，我来查一查。 参考答案 III. Further exercises 1. Restudy the dialogue and briefly answer the questions about it. 1) What is the person calling for?　 The person is calling to book three seats on a flight from Beijing to New York. 2) Why didn’t the person book seats on the most convenient flight?　 The person didn’t book seats on the most convenient flight because the flight is fully booked. 3) Which flight did the person finally take?　 The person finally took the 16:15 flight on Air China CA 150 4) When and where could the person check in?　 The person could check in at 15:20 at Terminal 3. 5) When should the man confirm the ticket?　 The man should confirm the ticket as soon as possible. 6) Where is the person calling from?　 The man is calling from Complete the following dialogue and look at the disc for a suggested version of each and listen to its recording. A: R