培训教材Oe_Day_Train_the_Trainer__Slide_Pack_Camp;E.ppt

Welcome欢迎 Train the Trainer 内部培训师培训 One day course 课程时间：一天 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Lack of Training, or Poor quality training can have extreme consequences! 没有培训，或者低质量培训会造成严重后果！ Train the Trainer 内部培训师培训 Why do we need training? 为什么我们需要培训？ Why do we need good trainers? 为什么我们需要好的培训师？ Train the Trainer 内部培训师培训 Why do we need training? 为什么我们需要培训？ Technological Improvements 技术改进 Changes to systems or procedures 系统或程序的变化 Changes to customer needs 客户需求的变化 New regulations, new legislation 新规定，新法规 New products / Services 新产品/服务 Saving Money / Time 节省金钱/时间 Avoid accidents 避免事故 Saving customers / Making new ones 留住老顾客/开发新顾客 Train the Trainer 内部培训师培训 Why do we need good trainers? 我们为什么需要好的培训师？ To ensure quality of training 保证培训质量 To ensure consistency of training 保证培训的一致性 To ensure effectiveness of training 保证培训的有效性 To ensure reliability and reproducibility in the operation or process being trained 保证培训的可靠性和可重复性 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Train the Trainer 内部培训师培训 Introductions: 介绍 Name 姓名 Where you work in the business 你工作的部门 What you do for the business 你的工作内容 One critical step in what you do that affects final quality of what you do 你工作中，会影响最终工作质量的一个关键步骤 How much experience of training others 你有多少培训他人的经验 Best experience of training (giving or receiving) 最好的培训经验（你进行的培训或接受的培训） Why was it the best 为什么它是最好的 Train the Trainer 内部培训师培训 Honey and Mumford Learning Styles Honey Mumford 学习风格理论 The Activist 行动型 Whose preference is to learn by trial and error, by having a go and accepting challenges and taking risks 偏好从尝试和失误中来学习，通过试一试、接受挑战和冒险来学习 Train the Trainer 内部培训师培训 Honey and Mumford Learning Styles Honey Mumford 学习风格理论 The Reflector 反思型 Whose preference is to learn by listening and watching the efforts of others and learning by copying their skills and behaviour 偏好于通过聆听和观察其他人的工作，复制他