01QCCTeamLeader质量循环控制体系(中英)介绍.ppt

Quality Control Circles : ;COURSE OBJECTIVE课程目的;Contents内容;Chapter 1第一章INTRODUCTION TO QCC介绍质量控制循环;DEFINITION OF QCC QCC的定义;QCC OBJECTIVES QCC的目标;QCC Structure QCC结构;CHAPTER 2第二章Roles Responsibilities of QCC Team Leader质量控制循环小组组长的作用与职责;Responsibilities of Group Leader小组组长的职责;Chapter 3 QCC Steps QCC步骤;STEP 1: TEAM FORMATION 第一步,小组组建;BRAINSTORMING 头脑风暴;PURPOSE目的;METHODS 方法;KEY STEPS IN BRAINSTORMING头脑风暴的主要步骤;Precautions of Brainstorming !!!头脑风暴的警示;STEP 2: IDENTIFY RAISE WORKSITE PROBLEM 第二步，确认和提出工作场所的问题;Sample of Worksite Problems;工作地点的问题样本;Flowchart　流程图;SYMBOLS FOR FLOW CHART流程图的像征;Example of Flow Chart流程图的案例;Example of Flow Chart流程图的案例;Exercise 1练习１;STEP 3: THEME SELECTION主题选择;STEP 4:INEVSTIGATE CURRENT CONDITION第四步　调查现状; DATA COLLECTION数据收集 Data and facts are most important to Quality Improvement. It saves us from making wrong judgement and wrong actions. 数据和事实是提高品质是最重要的因素.它避免了我们做出错误决定和行动.;QUALITY DATA 质量数据;PURPOSE OF DATA COLLECTION数据收集的目的;EXAMPLE OF DATA AT BRANCH在分公司的数据案例;CHECK SHEET检查表;Types of Check Sheets检查表的类型;HOW TO MAKE A RECORDING CHECKSHEET ?怎么做一个记录型的检查表？;HOW TO MAKE AN INSPECTION CHECKSHEET如何制作一个检查型检查表;WHAT TO NOTE WHEN MAKING A CHECKSHEET?当制做一个检查表,应当注意什么?;2. GRAPH CHART图表;DESCRIPTION描述;WHY WE NEED GRAPH?为什么我们需要图表;LINE GRAPHS线形图;BAR GRAPH柱状图;PIE CHARTS饼状图;CARTA PARETO卡特帕雷托;DESCRIPTION描述;Purpose目的;Step 1: Decide items to study and collect data.决定研究的项目和收集数据 Step 2: Tabulate data based on the frequency of occurrences in each category. Arrange in descending order.根本事情发生的频率为基础，做它制作成表格．把它降序排列;Step 1: Decide items to study and collect data.决定研究的项目和收集数据 Step 2: Tabulate data based on the frequency of occurrences in each category. Arrange in descending order.根本事情发生的频率为基础，做它制作成表格．把它降序排列;HOW TO CONSTRUCT A PARETO CHART?怎么制作一个帕雷托图;HOW TO CONSTRUCT A PARETO CHART?怎么制作一个帕雷托图;Step 4: On the graph, draw the vertical axis and horizontal axis. Place the categories in the horizontal axis in descending order.画一个纵坐标和横坐标，把数据以降序的方式填写在