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Workflow Reference Model 1. Overview The Workflow Reference model has been developed from the generic workflow application structure by identifying the interfaces within this structure which enable products to interoperate at a variety of levels. All workflow systems contain a number of generic components which interact in a defined set of ways; different products will typically exhibit different levels of capability within each of these generic components. To achieve interoperability between workflow products a standardised set of interfaces and data interchange formats between such components is necessary. A number of distinct interoperability scenarios can then be constructed by reference to such interfaces, identifying different levels of functional conformance as appropriate to the range of products in the market. 2. The Workflow Model Figure 6 illustrates the major components and interfaces within the workflow architecture. Fig 6 Workflow Reference Model - Components Interfaces The architecture identifies the major components and interfaces. These are considered in turn in the following sections. As far as possible, the detail of the individual interfaces (APIs and interchange formats) will be developed as a common core set using additional parameters as necessary to cope with individual requirements of particular interfaces. The interface around the workflow enactment service is designated WAPI - Workflow APIs and Interchange formats, which may be considered as a set of constructs by which the services of the workflow system may be accessed and which regulate the interactions between the workflow control software and other system components. Many of the functions within the 5 interface areas are common to two or more interface services hence it is more appropriate to consider WAPI as a unified service interface which is used to support workflow management functions across the 5 functional areas, rather than 5 individual interfaces. 3. Workflow Enactment Serv