221.8.30.187glxsykjMGT100%20Organization%20and%.pptVIP

MGT100 Organization and Management Topic IV Social responsibility and managerial ethic Content Managerial ethics Criteria for ethical decision making Factors affecting ethical choices Social responsibility and organizational stakeholders Evaluating corporate social performance Ethical challenges in turbulent times Summary Managerial Ethics Three domains of human action Managerial Ethics Ethics The code of moral principles and values that govern the behaviors of a person or group with respect to what is right or wrong Ethical dilemma A situation that arises when all alternative choices or behaviors have been deemed undesirable because of potentially negative consequences, making it difficult to distinguish right from wrong Criteria for Ethical Decision Making Utilitarian approach The greatest good for the greatest number Individualism approach Promote the individual’s best long-term interests Moral-rights approach Best maintain the rights of those people affected by them Justice approach Based on standards of equity, fairness, and impartiality Factors Affecting Ethical Choices The manager The organization Developing a code of ethics Conducting training courses Providing protection for so-called “whistleblowers” Importance of behaviors of top management Three Levels ofPersonal Moral Development Social Responsibility and Organizational stakeholders Social responsibility The obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization Covering a range of issues, many of which are ambiguous with respect to right or wrong Social Responsibility and Organizational stakeholders Stakeholder Any group within or outside the organization that has a stake in the organization’s performance Each stakeholder has a different criterion of responsiveness because it has a different interest in the organization Evaluating corporate social performance Total Corporate Social Responsibility E