《酒店管理英语》Unit 5研讨.pptVIP

Unit 5Business Center商务中心 Key point: to offer secretarial services to guests to offer convention services to gueststo book tickets for guests Warm up: The services of Business Center usually include: Secretarial services Convention services Ticket services Key words in the text affair n. 事务, 事件 auditorium n. 会堂, 礼堂 projector n. 投影仪，放映机 personnel n. 人员，职员 translator n. 翻译者 interpreter n. 口译人员 flight n. 班机，航班 secretarial adj. 秘书的, 书记的 convention n. 会议，大会 businessman n. 商人 print v. 打印，印刷 material n. 材料, 原料 Key words sentences in Dialogue A Vocabulary congress n. 大会，国会 enough adj. 足够的 Notes 1. We are going to have a congress on 17th November. I’d like to book some facilities and personnel for it. 十一月十七号我们要开个会，我想预定一些设施并安排一些工作人员。 2. We need an auditorium for 40 people, a projector and a video camera. 我们需要一间40人的会议室，一台投影仪和一架摄像机。 Key words sentences in Dialogue B Vocabulary economy n. 经济, 节约 aisle n. 走廊, 过道 Notes 1. First class or economy class? 头等舱还是经济舱？ 2. Awindow seat or an aisle seat? 靠窗的座位还是靠走道的？ Role Play Situation A: At the Business Center, a guest asks for some information about your hotel. Answer these as best as you can. Situation B: A guest who wanted to watch Peking Opera came for advice. After receiving recommendations from the clerk, he/she asked for ticket-booking service. Situation C: Mr Smith is a meeting organizer of an English company. He needs a secretary to help him with the office work. You are a clerk in Business Center. You ask him when he needs the service and tell him the cost. Further extention 1. I’d like to copy / type / print this. 　我想要复印/打字/打印这个。 2. How many copies would you like? 　您需要复印多少份？ 3. I’ll leave the original here. Please call me when the copy is ready. 　我把原件先放在这里，等复印好了就打电