Book 2 Unit 4(10.26).ppt

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 6. What does the passage imply? 4. What was another finding of Larson from the observation of the passengers? 5. Why did customers transfer their accounts to the slower bank? Another aspect Larson studied was the observation that people get more fed up if they are not told what is going on. Because the tellers seemed more efficient. It implies that people tend to trust their eyes rather than their brains. Part Two: After-Class Reading Passage II Part One (Para.1) Introduction: Asking a question—if you find yourself waiting in a long queue at an airport or bus terminus this holiday, will you try to analyze what it is about queuing that makes you angry? Or will you just get angry with the nearest official? Part Two (Para.2-4) Professor Richard Larson’s first finding, its supporting evidence and the reason. Organization Analysis To be continued Part Two: After-Class Reading Passage II Para.2-3 Professor Richard Larson’s first finding was that the degree of annoyance was not directly related to the time. He cited an experiment at Houston airport to prove that. Para.4 Larson suggests that it all has to do with what he calls “social justice”. Part Three (Para.5-6) Para.5 Another aspect Larson studied was the observation that people get more fed up if they are not told what is going on. To be continued Part Two: After-Class Reading Passage II Para.6 But even knowing how long we have to wait isn’t the whole answer. We must also believe that everything is being done to minimize our delay. Larson cited the example of two neighboring American banks. Part Two: After-Class Reading Passage II Words and Expressions extend take a short cut back transfer Part Two: After-Class Reading