2016投诉信英语作文.docVIP

2016投诉信英语作文 投诉信（抱怨信） (Letter of Complaint) Dear Sir or Madam, I am Li Hua. I am sorry to trouble you but I am afraid that I have to make a complaint. The reason why I write to you is that the poor service of a waiter called Li Ming made me dissatisfied. I had already booked/reserved a seat in advance a few daysago, but it was he who forgot to keep the seat for me so I had to wait outside for half an hour. In addition, I was not told that the prices of some of the dishes had increased until I finished my meal. Worse still, when I was ordering my dishes, he couldn?t answer my questions patiently. The most astonishing thing is that he was so careless that he made a mistake on my bill. Not only did he make many mistakes but he did not serve uscustomers well. Therefore, I want you to teach the waiter and give him proper punishment. Yours sincerely, Li Hua 篇二：英文投诉信表达及例文练习 Complaint Letter 写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？ 投诉信结构：投诉信是对产品或服务表示不满的信件，一般分 1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。 语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决 方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。 1.投诉内容。一般放在信的开头。常用的表达法有： I am writing to you about... which I received/bought ... I am going to complain about ... I am sorry to have to return with this letter... which I received/bought... 2.具体情况。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有： When we checked..., we noticed... When I took... out of the bag and examined... closely, I found... When I unpacked... and tried to use it, it did not work. 3.解决办法。常用的表达法有： Please let me know what you intend to do in this matter. I am returning… under separate post and look forward to receiving a full refund of... In view of the inconvenience that this has caused, I feel you should... 下面介绍下这类书信的常用词汇和句型 词汇：1.complain against sb. about sth.投诉..2.dissatisfaction with不满于. 3.put up with / bear / tolerate忍受awful 糟糕的4.poor service糟糕的服务 5.inconceivable不可思议的 6.out of one’s expectation令某人大失所望 7.look into / go into / investigate调查 8.incident / matter 事件 句型： ▲1) I am writing to you