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康耐尔大学外特教授演讲).ppt
Competitive Advantage Through HR What is Competitive Advantage and Sustainable Competitive Advantage? How Does HR help build them? How Can We Demonstrate Empirically the Value we Create through Driving Business Performance? So, what does it take??? Framework for understanding competitive advantage People-Value Conceptual Model Metrics tied to the model Data to prove the model, and thus the value of HR in driving business performance Value, Rareness and Imitability Southwest Airlines Compensation at mean of industry Turnover significantly lower than industry Top ten companies to work for Produ
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