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JD 亚马逊咨客
JOB DESCRIPTION
工作职责
JOB TITLE 职位 : Amazon Roof Restaurant Hostess 亚马逊餐厅咨客
DEPARTMENT 部门 : Western Section 西餐部
GRADE/LEVEL 级别 :
REPORTS TO 直接上司 : Amazon Restaurant Manager 亚马逊餐厅经理
RESPONSIBLE FOR 责任范围 :
REVIEWED BY 制定/更新于 :
SCOPE 工作范围 : To assist the Restaurant Manager of designated Restaurant to achieve or surpass financial goals set in both the Restaurant budget and forecast through personal attention, care and anticipation of guest needs, and by adhering to clearly established service standards /procedures, thus creating an atmosphere of professionalism and well-being and a smooth operation at all times in the entire outlet, leading to a highly successful operation.
您将协助餐厅经理完成或超越由餐厅预算与对正在进行的经营活动的预测而制定出的营业目标,通过对客人需要的关注、关心和预计,向客人提供最好的服务,坚持以建立的服务标准/程序,从而在餐厅内创造出专业化与良好的环境,尤其在您的工作区域领导极为成功的运作。
DUTIES/RESPONSIBILITIES:
义务与责任:
- Create through your total commitment to excellence an environment of complete well-being and satisfaction of our restaurant Patrons by providing friendly, fast, consistent and professional service. 完成你所有的义务以提供友善的、快速的、可靠的、专业的服务从而创造令顾客满意的良好环境
- Contribute in every way possible to the profitability of the outlet by deploying a well thought out seating procedure in the most advantageous chronological order to ensure a fair work distribution in the various stations, ensuring attentive and smooth service to all guests and a fast turnover of tables thus maximizing sales potentials. 考虑最佳的座位安排次序以保证不同区域工作分配的平衡,从而为餐厅创造收益。确保位客人提供殷勤的、流畅的服务,提高翻台率,从而扩大销售潜能。
- Monitor daily actual sales against the Restaurant budget and forecast to become fully aware of the business done in the outlet. It is your responsibility to record the total sales, the number of covers served and the average check achieved after each meal period in the Restaurant log book. Great accuracy is needed in the recording as these figures are instrumental in the preparation of the budget, the forecast and the comparative figures with previous week, months, year for Restaurant. 监控日常的依照
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