华为公司 内部沟通理程序 人事资料.docVIP

版本修订历史记录Revision History Records 版本号 修订内容Revision Contents 修订者 修订时间 起草： 审核： 批准：_______________ 日期： 日期： 日期：_______________ 目的Objective 促进公司内各职能和层次间的信息交流，从而增进理解和提高质量管理体系的有效性。 Promote the information communication among departments and levels to understand and improve the quality system effectiveness. 适用范围Applicable Scopes 适用于各部门之间、上下级之间、同事之间的内部沟通活动。 Be applied to the internal communication among departments, leader and employees, and colleagues. 职责 Responsibilities 最高管理者负责督促各部门﹑各层次以及同事间积极进行内部沟通，并实施必要的鼓励措施； The top management will promote the internal communication among departments, colleagues, and different levels, and give necessary encouragement. 各部门负责人必须督促所属人员积极进行内部沟通，并协调工作中的纠纷； The department chief will promote the internal communication among the departments, and assort with the related troubles. 管理者代表或人事行政部负责受理与内部沟通有关的纠纷，及对当事双方进行调解。 The management representative and administration department shall assort with the related troubles among the departments and two sides. 程序内容Procedure Contents 为了使公司的质量管理体系能有效地运行，全体人员合理、有效的方式积极进行沟通，不能以“他们不配合或没时间”等语言作为不按时完成工作的理由，内部沟通可按下列方式进行： In order to keep the quality management system operation effectively, all the employees in the company shall communicate each other with reasonable and effective ways to solve the troubles, and cannot use any reasons. The internal communication shall be implemented as the followed ways, 开会 meeting 公司领导至少每年召开一次主管级以上人员参加的质量管理会议，听取他们在进行质量管理时所遇到的困难和对质量管理的改进意见，并进行处理。 The company top management shall organize the chief meeting every year for the quality management, and solve the troubles and opinions in the quality management system. 总经理及管理者代表主持每周召开一次主管会议：the general manager and management representative shall organize the chief meeting every week, 讨论本周发生的一些质量、管理问题； discuss the quality and management trouble this week. 下周生产、销售内部协调；传达公司对质量管理的意见﹑要求和改进；next week production and sales arrangement, the quality opinions, requirements and improvement. 听取主管们在进行质量管理时所遇到的困难和对质量管理的改进意见，并进行处理；listen an