CON004-Checkingluggagedowntimefornextday.docVIP

  • 3
  • 0
  • 约1.38千字
  • 约 1页
  • 2017-06-07 发布于重庆
  • 举报
CON004-Checkingluggagedowntimefornextday

Objective :目标 We have to provide a considerate, efficient and courteous service to our guests. 我们为客人提供有效地礼貌地周全地服务。 Procedure:程序 It is the responsibility of PM Concierge Shift Leader to check the baggage down details for the following days morning shift. This should be done between 6pm - 8pm so that if we are missing any details for a particular group that is departing the following day we can check with the Tour Leader. 中班礼宾部主管要负责核对第二天早上下行李的详细信息。为了我们能够与团对领队确认所有团队下行李信息而不漏掉任何信息,要在晚上6点到8点之间进行此项工作。 Check every group order which will Check Out the next day to confirm luggage pull time. 核对第二天所有

文档评论(0)

1亿VIP精品文档

相关文档