案例分享：一次功的培训效果量化评估.docVIP

案例分享：一次成功的培训效果量化评估 培训经理们经常会遇到一个头疼的的问题：公司花钱做培训，有时候投入很大，却见不到效果的抱怨该安排他们参加培训，，： 第一：调动员工的学习积极性。“要我学”还是“我要学”培训效果会天差地别。 第二培训需求调查。只有经过科学、严谨的需求调查，才能决定什么人需要培训，需要什么培训。 第三选择培训师及培训方法。并非知名培训师就一定好，不知名的培训师就一定不好。“适合的才是最好的”。 接下来，是根据建议对一些分项目的详细评估，比如一些重要能力如计划能力、工作分解能力、沟通协调能力的评估： 另外，通过调查我们也收集了大家对公司项目管理体系的优化建议，以便从组织层面提升整体项目管理水平。如下： 这份报告通过培训前后对比、自评和他评，很直观地将培训效果展现出来了，而且通过报告，我们还可以看到参训人员的整体能力情况，为我们的后续培训也提供了量化依据。公司领导看了这份报告之后很满意。 报告我上传到中国项目管理资源网论坛了，觉得有用的朋友可以到这里下载： including incentives) to ensure the achievement of the quality objectives. According to the companys quality system documents, combined with the specific circumstances of the project, preparation of project quality manual, procedures and work related to the project implementation rules to improve the quality management system of the project. A management review meeting held each year, on the implementation of the quality policy, objectives and review of the problems and propose corrective measures. Efforts and resources necessary for optimal allocation of project construction management (personnel, finance, facilities, information, etc). 3.2 with customer focus project staff establish a customer-focused thinking, fully aware that meet their customers needs and expectations is the fundamental pursuit of production and services projects. Projects in production and service processes, to: 3.2.1 identify and determine the needs and expectations of the project legal person, interests as the interests of the customer, with customer satisfaction as satisfied, good faith and cooperation, win-win and development; 3.2.2 needs and expectations of the project legal person into production and service management or technical requirements, and allocation of appropriate resources; 3.2.3 meet legal requirements and strive to exceed their expectations. 3.2.4 customers on the quality of projects put into operation for standards, in accordance with the national standard of quality works. 3.2.5 regulations and standards requires the