周大生终端培训系分析.docVIP

周大生终端员工培训体系分析 一、周大生公司简介 （一）周大生的历史回顾 1、上个世纪三十年代：福建福清的周氏家族子弟下南洋，创立了“周氏合大”贸易商行，主要经营珠宝、布匹批发、纺织厂、运输等业务。 2、六十年代初：周氏家族在香港创办了“港龙洋行”，专门经营珠宝批发业务。 3、九十年代初：“港龙洋行”与“周氏合大”股东合资在香港成立了香港周大生珠宝有限公司。 4、九十年代末：1999年成立周大生钻石首饰（中国）有限公司，开展钻石首饰及其它珠宝饰品的零售连锁业务，开始了品牌传奇的新篇章。 （二）周大生的现状 经过周大生人丰满的商业智慧和勤奋实干的努力，周大生的连锁专卖事业蓬勃发展，同时也呈现出强劲的发展态势。到目前为止，拥有40个区域运营管理机构，营销网络覆盖全国32个省、市、自治区、直辖市的300多个大中城市，连锁店/专柜达2300多家，并获得国家相关部门和社会各界的高度评价，在内地享有极高知名度和美誉度，并获得“亚洲品牌500强”、“中国500最具价值品牌”、“中国驰名商标”、“CCTV中国年度品牌”、“公益爱心企业”“创建中国珠宝品牌龙头企业”等诸多荣誉称号。 （三）周大生的培训学习 周大生公司高度重视人力资本持续增值，为全体员工提供优质培训及互动学习的机会，公司打造品牌及产品业内领先地位的同时致力培养珠宝行业高端人才，让员工和企业共发展。周大生经历数十年发展历程，拥有一系列独特管理培训体系：新生腾龙工程体系，员工在职提升内训体系，终端店铺培训体系、在线视听网络教学体系等。丰富的教学方式、高效的实战技能、强大的信息共享平台以及资深的内训师资体系，获得全体员工的高度认可。 to a customer request for objective, comprehensive investigation, analysis, evaluation, focusing on factors that could affect credit assets, effective identification of risks. Eighth investigators should be based on the Banks credit policy screening, filter in line with the Banks credit scope of customer, credit business, shall not entertain our prohibition of involvement of clients and credit business. Nineth survey about customer surveys and data verification should be based on field surveys, and indirect surveys as a supplement. If necessary, by external credit Bureau to verify the authenticity of customer information. Article tenth credit pre-loan investigation should be completed by the person himself, may not authorize a third party, except where otherwise provided for by the system of the Bank. Branch Manager may hint, instruction, order signature of investigations in cases that are not involved in the investigation, pre-loan investigation a mere formality. 11th pre-loan investigation should be two participants, one person, another person aided person, except on business with special provisions. Main and auxiliary officers shall be due diligence, investigators as a sponsor of the credit business, bear primary responsibility for credit, is the responsibility of credit