建立世界級的軟體研發中心.pptVIP

建立世界級的軟體研發中心 Trend Micro Inc. Jeremy Liang 2003.02 Essence of Software Development You May Not Know Requirements Planning Design Quality Assurance Human Factor Documentation Requirements – What to build? Requirement need to support your business model. What features need to be included? When the features need to be needed? Do you need to consider the backward/forward compatibility? Planning - When to do what? Why is planning important? Predictability Running the project smooth / efficiency Feasibility study/ prototyping Scheduling and task estimation How do you go running this project/ team formation? Design – How to build it? Architecture Future expandability Performance impact Maintainability Module reuse Design review / alternatives Implementation You know more than I do! Quality Assurance – Did we do it right? The confusion over quality assurance vs. quality control vs. testing Test plan/ test cases Systematic Test automation Simulation Documentation Human Factor – First impression is everything Psychology / user behavior / learning curve (training cost, service cost) Know your users : usability study Culture/ user knowledge background/ Localization Software Quality Assurance QA ensure the product build fits the requirements; SQA ensure the product is build in the right way. What’s the right way? Predictable Reproducible Development process improvement need to be efficient and effective Service Engineering Take care product after-release life cycle Bug fixes Hot fixes/ patches Product problem resolution Organizational Options (1) Functional oriented Each function has its functional managers Managers focus on its functional disciplines Project lead act as coordinator for different function Organizational Options (2) Project oriented A project team consist all functions necessary to conduct the project Functional Manager only provide discipline and training when people are off the project Project lead has full authority to make decisions, but not only