大学英语专业buiness culture试题.doc

1. Describe western values regarding non-verbal language Time: Western societies are very clock conscious. Time is money and punctuality is crucial. This is also the case in countries such as Japan or China where being late would be taken as an insult. However, in South America, southern Europe and the Middle East, being on time for a meeting does not carry the same sense of urgency. Meeting Greeting: Most international business people meet with a handshake. In some countries this is not appropriate between genders. Some may view a weak handshake as sign of weakness whereas others would perceive a firm handshake as aggressive. How should people be addressed? Is it by first name, surname or title? Is small talk part of the proceedings or not? Gift-Giving: In Japan and China gift-giving is an integral part of business protocol however in the US or UK, it has negative connotations. Where gifts are exchanged should one give lavish gifts? Are they always reciprocated? Should they be wrapped? Are there numbers or colours that should be avoided? Eye Contact: In the US, UK and much of northern Europe, strong, direct eye contact conveys confidence and sincerity. In South America it is a sign of trustworthiness. However, in some cultures such as the Japanese, prolonged eye contact is considered rude and is generally avoided. Personal Space: In Europe and North America, business people will usually leave a certain amount of distance between themselves when interacting. In South America or the Middle East, business people are tactile and like to get up close. In Japan, it is not uncommon for people to leave a gap of four feet when conversing. 2. The management style and communication style of the business culture your group presented in contrast to Chinese style. Traditional management styles in Greece are highly directive and paternalistic. Therefore, it is important to give clear instructions which can be easily followed. As relationship bonds run deep