盘点六个会削弱己魅力的词语.docVIP

盘点六个会削弱自己魅力的词语 Consider the various ways they can influence your personal or company brand: A blog people actually want to read, content marketing that lures thousands of new users to your products or services, an authentic voice that gets people interacting with you on social media, succinct business writing that saves time and eliminates uncertainty。 　　想想语言影响你个人和公司的各种方式：一个人们想要阅读的博客，内容营销吸引了成千上万的新用户关注你的产品和服务，在社会媒体中相互影响的真实声音，简洁的商业文稿不仅节省时间也规避了不确定性。 　　Wield them skillfully and words can be some of your most powerful assets。 　　They can also be your undoing. Here are a handful of words and expressions to remove from your vocabulary: 　　Actually and But 　　Carolyn Kopprasch recently opined that when it comes to customer service these seemingly innocuous words can put distance between you and your customers. She gives these examples: 　　Actually, you can do this under Settings. 　　Sure thing, you can do this under Settings! :) 　　The first sentence implies the customer was wrong about something, and you never want to elicit that sentiment。 　　As for but, look at the difference removing it makes, she points out。 　　I really appreciate you writing in, but unfortunately we dont have this feature available。 　　I really appreciate you writing in! Unfortunately, we dont have this feature available。 　　Its a subtle fix that makes your message more positive。 　　Just 　　No matter the context, this one smacks of negativity. Consider phrases you might hear and how someone might interpret them。 　　Just a minute. Your priorities are somewhere other than helping me。 　　Just do XYZ. You think Im having a hard time figuring this out。 　　Im just an intern. You think your power or influence is limited, in which case it certainly is。 　　Blogger, speaker, and consultant Matt Monge takes special issue with the latter example. Youre not just your position. Youre an integral part of your organization, he writes. Youre an individual with goals, dreams, abilities, and ideas. You can be a motivated, empowered, po