1 - K ACEOverview Element.pptVIP

Achieving Competitive Excellence Overview Agenda What is ACE? Why Are We Doing It? How Does ACE Work? ACE Structure Summary What is ACE? A comprehensive system to improve quality A common process across all of UTC A set of standard measures A natural evolution of a continuous performance culture ACE Background Started in manufacturing at Pratt Whitney in 1996 Mechanism for improving quality by achieving specified levels of competency in 7 improvement tools Factory successes lead to broader implementation Why ACE? Why ACE? Involve and Empower Front-line Leadership and the Workforc