2016上半软考络工程师考试上午冲刺试题.pptVIP

Managing People and Team * 郭希哲 * Managing People and Team * 郭希哲 * Managing People and Team * 郭希哲 * Managing People and Team * 郭希哲 * * 郭希哲 * International Logistics Case study Explain a customer service approach to logistics and distribution and how this would be appropriate to ZK. Topics to be discussed: ZK would need to research the needs of the customers, rank these in order of importance to the customer, consider these factors from the company’s perspective produce a customer service package and deliver and monitor its success. This would be beneficial to ZK as it would help improve thei