业务计划和关键效指标管理程序.docVIP

名称 TITLE 业务计划和关键绩效指标管理程序 Business plan kpi management Procedure 编 制 Set up by Roberto Borgonovo 发行日期Release Date 27-02-2009 审 核 Verified by Roberto Borgonovo 发 放 号Release No. 批 准 Approved By Roberto Borgonovo 受控状态Status 更改记录MODIFICATION REPORT 更改单号 Modification Sheet No. 版次 Version 更改条款 Modification Item 更改人Modification Person 更改日期Modification Date 1.0 Goal Setting up business plan and indicators for every fundamental function of the company. 2.0 Scope of application This procedures applies to all process owners. 3.0 Terms and definitions Adopting the ISO9000: 2000 quality management system basic principle and vocabulary as well as the ISO/TS16949: In 2002 4.0 Responsibility General Manager: Overall responsibility for the whole issuing of the business plan according to the guidelines received from the mothercompany. Decision of KPI’s to be used with confirmation of the process owners. Sales Manager: Collect necessary informations about the market. Supply Chain Manager: Collect necessary prices of the products for business planning and other necessary datas of the production. Controller/Accountant: Collect necessary accounting datas to issue business planning. Every process owner: Share assumptions of the business plan, confirm objectives stated by the direction or propose new ones on the basis of the process to be measured. 5.0 Flow of the procedure 6.0 Description of the procedure A. GM receives all necessary datas to setup BP: market, production, purchasing, accounting and objectives and resources from mothercompany. B. GM issues draft of the BP. C. GM discuss with process owners feasibility of the new plan on the basis of last year performance. D. GM discuss with mothercompany changes of objectives or of resources if necessary. E. GM issue