人力资源管理——沃尔玛人才招聘.docVIP

2011-11-01 21:46 沃尔玛招聘店内人员一般程序:1.在人才市场人事面试.2.通知到店书面考试:常用英语,服务的常用英语.顾客服务的问题,工作出现的问题.3.由人事主管或部门主管面试.4.由部门经理或副总/常务副总面试.(技工要考实践)5.经过筛选通知培训二天,入职后有30/60/90天都有入职回顾培训. 图中蓝色区域为沃尔玛商场所在地 沃尔玛商场效果图 　沃尔玛在郑州的旗舰店位于郑州最繁华的二七商业区太康路附近，占地３４０亩，总建筑面积７．２万平方米，包括地下２层、地上４层，投资总额５亿元，计划建设工期２１个月。　　姓名:__________　　应聘职位:__________　　1 英语口语：　　A：早上好！________________　　B：不用谢！________________　　C：欢迎您再来！____________　　D：需要我帮忙吗？__________　　E：谢谢你的惠顾！__________　　F：RMB67.80元______________　　2 试举出两种商品卖不出去的原因　3 电器部全货品均以8折酬宾 一部电视原价为￥2320 部售价是多少？　　4 一位顾客考虑很久以后选购了一套衣服 第二天他拿来要退货 并说：“我太太不喜欢它”你是该店铺的售货员 你应该如何处理？　　5 你是收货部员工 你的一位同事经常迟到和缺勤 致使你和其他同事不得不分担他应做的工作而使得工作压力加大。这样 你会对这位经常迟到或缺勤的同事说什么呢？　　6 沃尔玛你认识谁？对方在沃尔玛任何职位？你们的关系如何？.一，为什么离开原公司?一们顾客不排队买单,见(你以下收银机)到你要你给它服务,不然要找经理投诉,你怎么办? districts under the jurisdiction of great thanks, South of the River, River North, Mao Ta, 6 towns, less than 5 km from the enemy town of shengze, only separated by a wide range of XI Bai Yang. For the time being, Sheng diwei forces are often deployed at dawn, Mao Ta, Sheng Tang Hong Kong fringe areas, and sometimes invasive South of the River, at districts under the jurisdiction of great thanks, South of the River, River North, Mao Ta, 6 towns, less than 5 km from the enemy town of shengze, only separated by a wide range of XI Bai Yang. For the time being, Sheng diwei forces are often deployed at dawn, Mao Ta, Sheng Tang Hong Kong fringe areas, and sometimes invasive South of the River, at districts under the jurisdiction of great thanks, South of the River, River North, Mao Ta, 6 towns, less than 5 km from the enemy town of shengze, only separated by a wide range of XI Bai Yang. For the time being, Sheng diwei forces are often deployed at dawn, Mao Ta, Sheng Tang Hong Kong fringe areas, and sometimes invasive South of the River, at