FordGlaobal8D.ppt

* FORD GLOBAL 8D * Workflow Establish a Team Describe the Problem Develop Interim Containment Action D1: 主题选定及小组成立 D2: 问题描述及原因确认 D3: 展开暂时防堵措施 D4: 定义及验证真因 D5: 列出, 选定及验证永久对策 D6: 执行永久对策及效果确认 D7: 预防再发及标准化 D8: 恭贺团队及未来方向 Define Verify Root Cause Choose Verify Permanent Corrective Actions Prevent Recurrence Implement Permanent Corrective Action Recognize Team Individual Contributions * 进行 Global 8D 的时机 Symptoms defined Consequences identified Symptom quantified with measurement Cause unknown Resources for problem solution recurrenceprevention management-approved Single-person capacity for problem-solving exceeded * D1: Team Building Establish a team with people: most related to the problem. with related knowledge and experience base. * D2: Problem Description What is wrong with what? How can the problem be quantified? What? When? Where? How much? Cause Effect? Something changed / never been successful? * D3: Development of ICA ICA Interim Containment Action 暂时防堵措施 Quick fixes. Temporary preventive measure. Isolation from harmful effects. Short-term action before PCA are taken. PCA Permanent Corrective Action * D4: Definition Verification of Root Cause Identify “real problem”. Test each possible cause. Systematic use of resources. Ideality What it is in best way NO? YES? * D5: Choice Verification of PCA PCA Permanent Corrective Action Elimination of root cause? Implementation before peak season? Costs? Production stop? Overtime work necessary for implementation? Overtime work necessary for maintenance* D6: Implementation Validation of PCA ICA removed Long-term result monitored * D7: Prevention of Recurrence System modification according to PCA Improvement standardization Follow me!! * D8: Recognition of Team IndividualContributions Appreciation for every member’s effort !! * *