酒店管家部各岗位职责及管理制度.docVIP

目录 CATALOGUE 第一章 管家部组织结构图 1 ORGANIZATION CHART 管家部岗位职责 1-25 POSITION RESPONSIBILITY OF H.K DEPT 2.1管家部经理H.K Dept. Manager 22.2楼层经理Head Floor Supervisor 32.3楼层督导Floor Captain 52.4楼层服务员Room Attendant 7 2.5楼层清扫员Room Cleaner 9 2.6公共区域经理Public Area Supervisor 11 2.7公共区域督导Public Area Captain 12 2.8公共区域服务员Public Area Attendant 13 2.9花房管理员Florist 14 2.10公共区域清洁工Public Area Cleaner 15 2.11洗涤部经理Laundry Manager 16 2.12洗涤部督导Laundry Captain 17 2.13干洗工Dry Cleaner 18 2.14大湿洗工Washer-Large Items 20 2.15小湿洗工Washer-Small Items 21 2.16平烫工Flat Work Ironer 22 2.17布草折叠工Linen Folding Attendant 23 2.18