物管企业安全护卫员工作检验标准.docVIP

物管企业安全护卫员工作检验标准 安全护卫员工作检验标准项目 内容 标准 备注 安 全 护 卫 队 员 仪容 仪表 1按规定着装，佩戴齐全； 2精神饱满，姿态良好； 3举止文明，大方； 4不背手或将手插入衣袋，不勾肩搭背。 服务 态度 1微笑服务； 2主动、热情、耐心、周到地为业主服务； 3说话和气，礼貌待人； 4不发生争吵、打斗事件。 服务 要求 1按时巡逻，按时到指定地点签到； 2不出现业主被盗、抢事件； 3大院内车辆完好无损，不出现一起交通事故，不丢一辆车； 4接到业主报警不超过五分钟赶到现场并处理； 5处理各种违章，文明礼貌，及时有效，机动灵活，不失原则； 6及时发现各种事故隐患，不因失职而出现一次意外事故。 工作 纪律 1按时交接班，不迟到，不早退，忠于职守； 2不准在岗位上坐卧、倚靠、闲谈、吃东西、看书报； 3处理问题讲原则、讲方法，以理服人； 4保守内部机密。 工作 要求 1服从领导，听从指挥； 2能熟练掌握物业管理范围的基本情况，包括业主的基本情况，楼宇结构，防盗消防设备，主要通道的具体位置，掌握配电房、水泵房、空调机房等重点位置的防范等； 3善于发现并分析处理各种事故隐患和突发事件，有较强分析、判断、处理问题的能力； 4熟悉大厦周边的基本情况； 5能园满完成规定的检查内容。 其它 1能遵守安全护卫员培训制度，坚持学习、训练； 2能遵守安全护卫员职责、权限规定。 comprehensive coordination ability, writing ability, supervision ability, logistics ability, innovation ability, continuously consolidate and maintain the education on Party membersadvancement activities and enhance awareness of the Communist Youth League education achievements, and vigorously promote the construction of civilization advanced units, units and staff home building activities, balanced, focused, pragmatic, innovation, high standard, high quality, high level, high efficiency to complete various tasks throughout the year.First, pay close attention to research information, efforts to improve decision-making servicesIn accordance with the information reflect the information, promote the work of information leading work requirements, adhere to grasp the team construction, mechanism construction and quantitative assessment, give full play to the assistant role of leadership, actively promote the innovation of research information development, and vigorously promote the research work of information to mention upgrading, efforts to improve the ability and level of decision-making.(a) adhere to the decision in the first place. To make the decision service as the focus of the work, participate in the point, and in the key place, in order to promote the democratization of decision-making, scientific advice. Bas