酒店英语面试问题.docVIP

酒店英语面试问题 1、 您认为您的岗位职责有哪些？What?do?you?think?of?your?responsibility?for?this?job?2、 您的英语水平如何？How?do?you?like?the?level?of?your?English?skill??3、 能用英语自我介绍吗？Could?you?introduce?yourself?in?English?4、 您是如何培训本部门员工的？How?do?you?train?the?staff?of??your?department?5、 如果酒店正式录取您，您上班第一件事是做什么？If?you?are?employ?by?the?hotel?,?what?will?you?do?firstly?6、 请画出西餐banquet流程图.Please?illustrate?the?procedure?of?western?restaurant?banquet.7、 您如何理解服务行业的“服务意识”？How?do?you?comprehend?the?“service?consciousness”?of?service?trade?8、 您是如何理解职业道德的？How?do?you?perceive?the?morality?of?career?9、 请举例您在工作中遇到的几件困难，而您是如何克服的？Could?you?list?some?difficulties?during?your?work??And?how?did??you?conquer?them??10、 您对您以前的直属领导有何看法？How?do?you?like?your?senior?leader?who?led?you?directly?before?11、 您的人生观是什么？What?is?your?philosophy?12、 您对自己未来五个的计划是什么？What?are?the?five?plans?for?yourself?in?the?future?13、 您都用业余时间学习些什么？What?are?you?studying?in?your?spare?time?14、 你的期望待遇是什么？What?kind?of?treatment?do?you?expect?15、 请介绍你的家庭。?Would?you?mind?introducing?your?family?16、 请你用英文介绍目前服务的公司。Could?you?introduce?the?company?which?you?are?serving?in?English?17、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？What?could?you?make?a?contribution?to?our?hotel?if?you?are?employed?by?our?hotel??18、 你开始投入找工作的时间有多久了？How?long?have?you?been?looking?for?the?job?19、 你是怎么知道我们招聘这个职位的呢？How?do?you?know?the?message?that?we?have?this?vacancy?20、 除了工资，还有什么福利最吸引你？Besides?the?salary,?what?welfare?attract?you?mostly?21、 你参加过什么业余活动？What?amateur?activities?have?you?ever?taken?part?in?? 进入客房的10步骤（酒店英语） Entering?the?Guestroom（UK?STANDARD）ProceduresStep1Check?the?room?status.检查房屋状态Step2Check?for?a?‘Do?Not?Disturb’?sign.?Do?not?knock?if?a?sign?is?on?the?door.检查有无‘请勿打扰’的标牌。如果有，不要敲门。Step3Announce?presence.?Knock?firmly?and?say?‘Housekeeping’.?Do?not?use?a?key?to?knock?on?the?door.通知客人，沉稳地敲门并通报‘客房服务’。不能用钥匙敲门。Step4Wait?for?a?response.?If?you?do?not?hear?an?answer,?knock?again?and?repeat?‘Housekeeping’.等待答复，如果没有回答，重复步骤3。Step5Wai