变革管理第8讲.pptVIP

Prepare by :Shunyi Luo (Emily) No.21 From TAFE091 exploration stages planning stages action stages Summary stages Table of content First: exploration stages ●identify unmet needs ●search for possible solutions ●create tension for change ●conduct needs assessment ●brainstorm / research ways to meet needs ●communicate needs to key leaders Operationalization: Components: ●Decide upon a course of action ●formulate policy/procedure for implementing change ●allocate initial resources ●develop a proposal ●present the proposal to key stakeholders ●key personnel have time and resources to plan Second: Planning stages Operationalization: Components: Third: Action stages ●resources allocated for implementation ●carry out innovation ●observe reaction of organization members ●define roles ●obtain resources to launch program (money, staffing, physical space, etc.) ●begin palliative care practice and observe response. ●market palliative care program. ●form clear roles among program staff Operationalization: Components: ●integrate innovation into routine organization operations ●internalize goals and values surrounding innovation ●referrals to palliative care program become regular ●policies and procedures guide care ●palliative care throughout institution improves ●evaluation leads to improved care Operationalization: Components: Fourth: Summary stages