旅游英语实习.pptVIP

旅游技能实训 ------112190231 1.Business reception外迎宾接待 2.Entry and exit procedures出入境程序 3.Foreign tourism laws 涉外旅游法规 4.Solutions of foreign tourist services 涉外事务处理及程序 5.Publicity and promotion of tourism旅游宣传和促销 1.外迎宾接待礼仪程序Business reception etiquettes here are three types of meeting in business negotiation: Courteous meeting Political meeting Businesslike meeting: Business meetings are one arena in which poor etiquette can have negative effects. Types Informal meeting: Informal meetings are generally more relaxed affairs and may not necessarily take place in the office or meeting room. Formal meeting: Formal meeting such as management meetings, board meetings usually have a set format. The reception of basic procedures Step 1 prepare the reception job Step 2 receive sb. on time Step 3 greet and introduce yourself Step4 introduce your colleagues Step5 ask the visitor about the journey Step6 offer the help to get the baggage Step7 lead the visitor away to the hotel Pay attention: you must follow the 3s principles: stand up, see and smile 中国书法Chinese?calligraphy 1、History 16th-11th century B.C. inscriptions on bones or tortoise shells of the Shang Dynasty (甲骨文) 13th century B.C.-A.D 2nd century Jīnwén (Bronzeware script)? Dàzhuàn?(Large Seal Script) Xiǎozhuàn—character unification in the time of Qin Shi Huang 重要书法大家Famous figures 王羲之（A.D.303-361）Wei-Jin dynasty Acclaimed as “Saint of Calligraphy” 颜真卿(A.D.709－785)—Tang dynasty One of the four greatest masters of kaishu 柳公权(778－865)—Tang dynasty Liu Gongquan, a master of kaishu and cursive(行草) 黄庭坚 (1045-1105) Huang Tingjian A calligrapher and poet in Song dynasty. 国画Chinese Painting Classification Chinese Landscape painting Chinese Bird-and-flower painting Chinese Figure Painting Four Gentleman of Chinese Painting Plum blossom Orchid Bamboo Chrysanthemum 2.出入境程序 1、卫生检疫 2、海关检查 3、行李托运及领取登机牌 4、购买机场建设费及航空保险 5、边防检查 6、安全检查 7、候机及登机 一般出国旅游者过海关时应注意以下问题: 一.出入境中国口岸 1.安接待人员安排,排队依次过海关柜台