欧洲空中客车飞机公司8D报告.docVIP

Airbus Owner: Who is the Airbus coordinating person Date: When the 8-D was initiated. Supplier Name: Supplier Owner: Product Name / PN: Aircraft Type: Reference Number: Current Status Immediate actions complete (Step 4) Permanent Actions Actions defined. (Step 6 defined, not implemented) Long Term Corrective Action implemented. Monitoring/evaluating effectiveness. (Step 6 Implemented) Long Term Corrective Action confirmed effective. Problem closed. (Step 8 Closed) Brief description of the problem What are the difficulties (include data and evidence)? Accurately describe the problem and gain a common understanding of it. Do all parties agree the definition and resulting impact? If it has occurred before, what is the history? What is the current proved average level of non conformance – attach documentation and KPI’s If a measure of the trend of the problem is not already available then implement one now. Without this information you cannot judge the effect of your actions. Transfer the information obtained into this section of the 8-D. at appropriate intervals. What is the specification? Problem recognition: Effect - Something resulting from a cause. Cause - Something producing an effect. The problem statement is a factual description of the PROBLEM EFFECT and is just a simple description of the SYMPTOMS Why is there an action to take place? Customer impact, cost impact, safety impact. Do all parties agree the definition and resulting impact? When did it occur? When is the problem reported defective? When is the problem repaired? When does the problem occur? Who is concerned with the problem? Who is reporting the problem? Who is rectifying the problem? Who is the problem affecting? Where do they take place? Where is it seen Where does it originate Where are all the places where the event takes place (shop floor, services, machine, process step, …)? Where is it seen? Where does it originate ? How do we know we have a problem?