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Terms of reference 这篇报告是在人事部主管李明的要求下提 交的. 报告的内容是关于员工对于福利的满 意程度. 这篇报告要求在7月28日上交. Exercises: Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Exercises: Terms of reference Mr. Ming Li, Director of Personnel, has requested this report on satisfaction with employee benefits. The report was to be submitted to him by July 28. Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Procedure 在4月1日到4月15日之间,从所有的员工中抽取了 15%的人作为代表进行了面谈.具体内容包括: 1.对于目前使用的福利套装的整体满意度. 2.与人力资源部门打交道时所遇到的问题. 3.对于改进沟通机制所给出的建议. 4.与医疗保险机构打交道时所遇到的问题.(HMO) (Health Maintenance Organizations) Exercises: Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Procedure A representative selection of 15% of all employees were interviewed in the period between April 1 and April 15 concerning: Overall satisfaction with the current benefits package. Problems encountered when dealing with the personnel department. Suggestions for the improvement of communication policies. Problems encountered when dealing with our HMO. Exercises: Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Findings 员工对目前的福利套装整体满意.由于要经过较长的时间才能得到批准, 所以在要求休假上会出现一些问题. 年纪较大的员工经常在提供处方药的程序上会与HMO发生问题. 22-30岁的员工则较少与HMO发生问题. 大部分的员工抱怨在福利套装中缺少牙齿保险. Exercises: Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Findings Employees were generally satisfied with the current benefits package. But there are problems when they request vacation due to long approval period. Older employees repeatedly had problems with HMO prescription drug procedures. Employees between the ages of 22 and 30 report few problems with HMO. Most employees complain about the lack of dental insurance in our benefits package. Exercises: Evaluati
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