武钢六西格玛黑带培训1234章.ppt

* * * * * * * * * * * * * * * Juran博士将质量成本比作一座“矿中黄金”，把企业消除或减少不合格品比喻为挖掘一座尚待开发的金矿。 * 目前，大多数企业的COPQ为销售收入的25%左右；对一些还不知道什么是COPQ的企业，其COPQ相对于销售收入的比例几乎均超过其销售利润率； 这也就是6?的机会所在！ 资料来源：美国质量协会 * * * * * * * * * * * * * * * * * * * * * It is critical that you include as many variables at the top of the funnel as possible. As you progress down the funnel, be careful not to eliminate any variables without good reason. Otherwise, when you reach the bottom of the funnel, you many not have the X’s you need to control or eliminate the variance. * * * * * * * It is critical that you include as many variabl