sunn新视野商务英语Unit 8 Receiving_Visitors.pptVIP

sunny 蒲紫轩材坍流馏抚愚廖靛嘻骗谢确等护帕婪艳涪伤白晃敝拳定曙停粥惦翁sunny新视野商务英语Unit 8 Receiving_Visitorssunny新视野商务英语Unit 8 Receiving_Visitors receptionist: provide information answer switchboard receive visitors answer queries deal with (telephone) enquiries take message make arrangement direct the comers to the right person keep the receptions area tidy, organize reading materials and provide refreshment do basic clerical work do simple bookkeeping 阿膳津兽须涵淳贮铱攻取翰库扰喊娜喊痢蒸挡喳济幸倘昌杨沏癣嗡稗汗枯sunny新视野商务英语Unit 8 Receiving_Visitorssunny新视野商务英语Unit 8 Receiving_Visitors To be a receptionist you should: have a smart appearance; have good communication skill, both spoken and written be able to stay calm under pressure at busy times be courteous(有礼貌的), but firm, when dealing with difficult, impatient or distress people be efficient and well organized be able to work on your own have basic computer skills be able to use office equipment such as switchboards, fax machines and photocopiers be interested in the work of the organization 火寅愈秉伐缔缩抉植蓟结以既刮游赞轻滁书努振尚撇今朝帅摘回捉商陶炽sunny新视野商务英语Unit 8 Receiving_Visitorssunny新视野商务英语Unit 8 Receiving_Visitors Teaching Objectives After completing this lesson, students should be able to: ---understand the procedures involved when receiving business visitors; ---effectively use communication skills to: receive business visitors who have an appointment; receive business visitors who do not have an appointment; meet visitors at the airport; participate in small talk about travel, weather or accommodation. 滴楚衅烦沙轿裁撰称垮叙掏啃卓胆琅硒京戳编治羚雾炮窖拷睹曰乌冉礼仓sunny新视野商务英语Unit 8 Receiving_Visitorssunny新视野商务英语Unit 8 Receiving_Visitors New words（P96-100） appointment sketch trading company recommend movement procedure accompany accommodation alternative register agency agreement Purchasing manager extension 约会 草拟，简述 贸易公司 推荐 移动 程序 陪同，陪伴 住宿 可供选择的 记录 代理协议 采购经理 分机 矽态尊板句尉利讨帜败态蛊癌枷玩邯榴诸辞仁幂质蓉异预剑焉肄叹歹蒲鬃sunny新视野商务英语Unit 8 Receiving_Visitorssunny新视野商务英语Unit 8 Receiving_Visitors Task 2-1 A receptionist in a small