* Put the applicant at ease. Welcome him/her with a handshake and a sincere, friendly smile. Make applicant comfortable. Conduct introductions and ask if he/she needs anything. Start the conversation with a few minutes of small talk avoiding subjects that might be stressful or of little interest to the applicant. Establish appropriate eye contact and show you are listening by nodding, varying posture, mirroring the applicant’s physical position, etc. You tone of voice should reflect interest and sincerity. Use a clear statement that alerts the start of the interview Summarize how th
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