平衡计分卡的六西格玛项目选择指取标体系构建.docVIP

基于平衡计分卡的六西格玛项目选择指标体系构建 摘要： 企业如何对六西格玛项目进行选择，选择一个科学的评价体系至关重要。文章借鉴了六西格玛平衡计分卡原理和swot企业战略管理分析理论，通过财务、顾客、内部业务流程以及学习和成长四个维度分析，最后经过咨询质量管理专家，对指标进行修正，构建了基于六西格玛平衡计分卡的评价体系，希望能够为六西格玛项目选择提供一个有益的借鉴。 abstract: how to choose the six sigma project for the enterprise, select a scientific evaluation system is essential. this paper draws on six sigma balance scorecard theory and swot analysis on corporate strategic management theory, establishes a six sigma project selection index system through the four dimensions of financial, customer, internal business processes and learning and growth. finally, after consulti