商业英语邮件模板.docVIP

【假期延误通知】 Thank you very much for your order. Unfortunately we cant arrange delivery during Jan 17th to Jan 29th due the national Spring Holiday. So is it acceptable if we delay the shipment when delivery resumes after Jan 29th? We will arrange the fastest shipment when we are back. If however, you prefer not to wait till then, we will make a refund to you, but please be kindly noted that a refund will not be finished until 30 working days due to international banking operations. Could you think it over and then confirm with me please? We apologize for the inconveniences and appreciate your understanding. I will get back to you if any question during this time. Thank you for your support and interest as always.Happy New Year!Sophie 【EMS查询问题】 The verification code is generated automatically and randomly by the site, so i couldn’t give you one useful for you. Could you try to refresh the page or track some other time, or in another computer please? Please let me know if more questions. Sophie 售中 【没货/换货】 you very much for your order. Im so sorry to inform you that the bag you ordered is short in supply currently. We suggest you check on other bags for an exchange to avoid schedule delay because we are not sure when it will be restocked yet. We still have many other gorgeous bags for you to choose. Could you check on our website and send me a few more alternatives just in case? Looking forward to hearing from you. Sincerely, Sophie 【换DHL/UPS】To guarantee delivery arrival time, we need to use DHL Express and it will cost an extra amount $36 USD. We need you to help share this extra cost. Please pay by ordering 36 units of our $1 virtual products. You can find the $1 virtual product at the bottom of categories.? Your bags will be shipped ex factory today and estimated arrival time is 5 days later. I will send you tracking number tomorrow. Thank you for your orders.SophieCustomer Service 【致谢/Update】 Thank you for your order. We already receive