Making GreatLeaders05-6 Hay Group.ppt

Making Great Leaders June 13, 2005 Shanghai An Introduction to Hay Group An Introduction to Hay Group Our Roots on Leadership Development How Leaders Impact Performance Leaders and Business Performance What Affects Performance? What Impacts on Climate? What Impacts on Management Style? Organization Climate What is Climate? The perception of how it feels to work in a particular environment Why is it Important? Climate differentiates levels of performance among organizations, typically accounting for up to 30% of the variance in bottom line performance measures. Climate influences employee motivation to provide discretionary effort. Climate drives culture change. Climate is indicative of how well the organization is realizing its full potential. Organizational Climate Survey II (Sample) Six Managerial Styles Hay research has shown that there are six styles or behavior patterns, that most leaders apply to the situations that they encounter: Directive or Coercive style: “Do it the way I tell you” - obtaining immediate compliance Visionary style: “Firm but fair” - providing long term direction, vision, standards and the rationale for change Affiliative style: “People first, task second” - creating harmony among people, positive emotions Democratic style: “Participative” - building commitment generating new ideas, through consensus delegation Pacesetting style: “Watch me - I’m best” - accomplishing tasks to high standards; leading by example Coaching style: “Learning development” - focus on long term development of people Managerial Style data Outstanding Leaders value and crave accurate self-awareness, so that they can improve their performance and impact. The most accurate source of managerial style data is not the leader, but the people whose behaviour the leader is trying to influence; perception is key. Understanding how others see you and how they experience your style of leadership is the most critical source of feedback. Hay questionnaires and structured tech