[商英写作Unit1a.pptVIP

Tips: When you are writing a letter, ask yourself if you were speaking to the recipient. Eliminate useless jargon. The key to good business writing is to write in a natural style, as if you were having a conversation. Avoid old-fashioned jargon, clichés, passive voice and long-winded writing. Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Practice Unfortunately we are unable to help you on this occasion. We cannot do anything about your problem. This problem would not have happened if you had connected the wires properly. If you fail to fulfill our order in time, we must cancel our order. The problem may be resolved by connecting the wires as shown in the handbook. We have to cancel our order if you delay in delivering our order. Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Some expressions you should avoid in your business writing: Your failure to reply… You did not see… We must insist… You should not expect to … Your refusal to co-operate… You have ignored… This is not our fault… You failed to… We have received your complaint… Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Research has been conducted into the degree of understanding of sentences of different lengths. Number of words in sentence 7-10 words 15-20 words 27words Percentage of people who will understand on the first reading 95% 75% 4% Key: Use sentences that contain 7-20 words. Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Include essential details My flight arrives at 3:30 on Wednesday. I thoroughly enjoyed article in last month’s newsletter. Our Sales Manager will contact you soon. My flight BA121 from London Heathrow should arrive at Shanghai Airport at 15:30 on Wednesday 12 June. I thoroughly enjoyed your article on business wr