《新入职员工英语单词培训资料.docVIP

新入职员工英语单词培训资料 一、酒店各部门及酒店设施名称： 行政办公室：Executive [iɡ′zekjutiv] office 客房部：Rooms division [di′vi??n] 前厅部：Front[fr?nt] office 餐饮部：Food Beverage [′bev?rid?] department[dipɑ:tm?nt] 工程部：Technical [′teknik?l] department / Engineering[?end?i′ni?ri?] department 人事部：Human[hju:m?n] Resources[ris?:siz] department 保安部：Security [si′kju?riti] department 大堂副理：Assistant[?sist?nt] Manager 管家部：Housekeeping [hauski:pi?] PA：Public Area公共卫生市场销售部：Sales Marketing department 预订部：Reservation[?rez?′vei??n] 运输部：Transportation [?tr?nsp?∶′tei??n] department 宴会厅：Banquet [′b??kwit] Hall(ballroom) 大堂酒吧：Lobby Bar 医务室：Clinic [′klinik] 健身房：Gymnasium [d?im′neizi?m] /Gym[d?im] room 健身中心：Fitnee center 网球场：Tennis Court[k?:t] 室内/外游泳池：indoor/outdoor swimming pool [pu:l] 外币兑换：Foreign[f?rin] Exchange 邮局：Post Office 大堂公用电话：House Phone 付费电话：pay phone 洗手间：Toilet [t?ilit] /Washroom /Lavatory [l?v??t?ri] 电梯：Lift/Elevator[′eliveit?] 员工电梯：Service Elevator 自动扶梯：Escalator[′esk?leit?] 旅行社：travel agency[′eid??nsi] 夜总会：Night Club 停车场：park/parking lot[l?t] 商店/杂货店：store 二、前厅部： 接待处：Reception [ri′sep??n] 询问处：Information[?inf?′mei??n] 商务中心：business[′biznis] center 礼宾部：Concierge[?k?:nsi′ε??] 机场代表：Airport Representative[?repri′zent?tiv] 皇冠楼层：Club floor/Executive[iɡ′zekjutiv] Floor 总机：Operator[′?p?reit?]/Switchboard[′swit??b?:d] 酒店人员用房：house use 散客：walk in 净房价：net rate 没有通知取消而又未到的预订：no show 坏房：out of order 吉（空）房：vacant[′veik?nt] 有人住的房间：occupied[′?kjupaid] 客满：full house 入住登记：check in 退房：check out 提升：upgrade [′?pɡreid] 半日用房：day use 留言条：message [′mesid?] 共计：total 价钱：price[prais] 基本费：basic[′beisik] charge[t?ɑ:d?] 附加费：surcharge[s?:′t?ɑ:d?]/ additional charge 手续费：commission[k?′mi??n] charge 服务费：cover charge/ service charge 信用卡：credit[′kredit] card 值班经理：MOD(manager on duty) 残疾人用房：handicap[′h?ndik?p] room 转房：room change[t?eind?] 三、礼宾部 行李：luggage[′l?ɡid?] (英)/baggage[′b?ɡid?]