Training Process Auditing VDA (for supplier).ppt

Bureau BKA - Hengelo Training Process Auditing Process auditing Agenda Auditing: Important part of quality (system) The different types of audits Objectives for a process audit The different steps of a process audit The VDA approach on process auditing source VDA 6 / VDA 6.3 The process audit in the daily practice Audit: important part of quality The quality audit:A systematic and independent examination, in order to ascertain, if the quality activities and related results:* comply with given instructions* if these activities are effective* if the objectives are met efficiently and* which improvements are possible The different sort / types of audits The internal audit The external audit: * the customer audit * the supplier audit * the certification audit The three types: * the system audit * the process audit * the product audit Now: Focus on the (internal) process audit! Objectives for a process audit (1) To evaluate and identify the capability If the process is suitable to achieve a reproducible result product To identify deviations (and their causes), with regard to activities which can lead directly or indirectly to wrong products The identification of the effectiveness of process specific documents / instructions Objectives for a process audit (2) The judgment, selection and gradation of suppliers The comparison of different product lines in terms of quality, delivery performance, etc. The initiation of necessary corrective action and/or possible improvements The increase of process control in automotive (comparable) industry Different steps of process audit Planning / scheduling Audit preparation Performing the audit Evaluation of findings Corrective action and verification Audit report and documentation source: VDA 6, part 3 Planning / scheduling (1) Reason for the process audit: Scheduled* system orientated* project or