欢迎参加成功成长为一名主管之培训教材.ppt

Welcome to Successful Transition to Supervisor 欢迎参加成功成长为一名主管之培训 Warm It Up!热身活动 Select one of the listed “arguments” 选择一个罗列的“观点” Select someone you don’t already know well 选择一位你不太熟悉的学员 Introduce yourself 介绍你自己 For one minute, “convince” the person of your “argument” 在一分钟内，让对方信服你的“观点” Reverse roles 互换角色 What is your most important responsibility as a supervisor? 做为一名主管，你最重要的职责是什么？ To produce results: The only way to do this is through the efforts of the people around you 要产生结果：通过你周围人的共同努力是唯一途径 Interesting fact: 89% of supervisors and managers surveyed indicated that their least favorite management activity was “dealing with the performance of people” 有趣的事实：调查表明，89%的主管和经理最不喜欢的管理活动是“处理人的工作表现” Definition: Management is the process of accomplishing organizational objectives through Associates, teams and other supervisors/managers 定义：管理是在员工、团队和主管/经理的共同努力下达成组织目标的过程 Management is technique and process driven and can be learned by anyone able to follow a process 管理是一项技能和推动的程序，任何能遵循一定程序的人都能来学习这项技能 Managing is easy 管理很容易 When I become a supervisor, nothing will really change 当我成为一名主管后将没有什么实质性变化，一切照旧 Once I get it, I’ve got it 我得到了职位，就自然掌握了 Management is about common sense 管理是有关常识 Management means maintenance 管理就是维持现状 People always try their best  人总是会尽其所能 One style fits all 一种方式可以适用所有的情况 Supervisors/Managers must always be right 主管/经理永远是正确的 Empowerment is the key to management 授权是管理的关键 Individually, read the following list of benefits and outcomes that can result from a successful transition每个人阅读成功成为主管后会取得的收益及结果 Select the three most important to you选择你认为最重要三项收益 As a table group, decide on three that you all agree on分组讨论你们一致认为的三项收益 Please be prepared to share these with the larger group 准备与各组分享讨论结果 Individually, read the list of situations 浏览所列工作场景 Sele