知识型员工心理资本对其敬业度的影响.docx

本科生毕业论文（设计）题 目：知识型员工心理资本对其敬业度的影响英文题目：A study on the impact between the psychological capital and the knowledge employee engagement姓 名：李玉美学 号：1007414064学 院：国家商学院专 业：人力资源管理年 级：10级班 级：12班指导教师：马振华职称：讲师2014 年 5 月毕业论文诚信声明本人郑重声明：所呈交的学位论文，是在导师的指导下独立进行研究所取得的成果。学位论文除文中已经注明引用的内容外，不包含任何其他个人或集体已经发表或在网上发表的论文。特此声明。论文作者签名： 李玉美 日期： 摘要随着经济的高速发展以及全球竞争的日益激烈，企业管理者逐渐认识到知识型员工敬业度对于提高企业绩效水平以及获取持续的竞争优势有着重要的影响，已经成为众多企业人力资源管理面临的新问题，而随着传统的人力资本、社会资本日趋同质化，心理资本是企业获取竞争优势的又一崭新来源，许多研究表明积极的精神状态、良好的工作态度等对员工的身心健康、工作绩效和工作积极性以及敬业度的提高有着重要的作用。而现有结果也表明知识型员工敬业度是心理资本的重要结果变量，所以本文将在现有研究理论的基础的，探讨知识型员工心理资本对敬业度的影响，从心理资本的四个维度出发，提高知识型员工的敬业度。关键词：知识型员工；心理资本；敬业度；影响ABSTRACTWith the high-speed development of economy and the increasingly fierce global competition, enterprise managers gradually realize that the knowledge employee engagement is crucial to improve the level of enterprise performance and obtain continuous competitive advantage, which has become the new problem of many enterprises human resource management. With the traditional human capital and social capital have become increasingly homogeneous, psychological capital will be a new source to obtain enterprise competitive advantage. Many studies have shown that positive state of mind, good working attitude and so on, play important roles on the employee’s physical and mental health, work performance ,motivation and engagement. And existing results also show that the knowledge employee engagement is the important result variables of psychological capital. So this article will study the impact between the psychological capital and the knowledge employee engagement on the basis of existing research theory And to improve the knowledge employee engagement from the four dimensions of psychological capital.Key Words: Knowledge employee; Psychological capital; Engagement; Impact目 录一、引言1（一）选题背景1（二）选题意义1二、相关概念界定及理论综述2（一）知识型员工界定21 知识型员工的定义22 知识型员工的特征3（二）心理资本界定41 心理资本的理论基础42 心理资本的定义及构成要素5（三） 员工敬业度界定61 员工敬业度的理论基础62 员工敬业度的定义6三、知识型员工心理资本对敬业度影响7（一）知识